From fd8b73624c408752a04971d42b6381f4fc7c1860 Mon Sep 17 00:00:00 2001
From: Daniel Covington <danielc@kentcommunications.com>
Date: Thu, 27 Aug 2026 12:08:06 -0400
Subject: [PATCH] Update order request copy and confirmation flow

Rename "Request an order" to "Start an order" throughout, move the
CTA section to the top of the home page, add the customer's email to
the order-details notification, and keep the submission confirmation
message on screen for 30 seconds before redirecting.

Co-Authored-By: Claude Sonnet 5 <noreply@anthropic.com>
---
 app/controllers/RequestOrderController.asp |  2 +-
 app/models/OrderMailer.asp                 |  3 ++-
 app/views/Home/index.asp                   | 22 +++++++++++-----------
 app/views/Order/continue.asp               |  6 ++++--
 app/views/RequestOrder/index.asp           |  4 ++--
 5 files changed, 20 insertions(+), 17 deletions(-)

diff --git a/app/controllers/RequestOrderController.asp b/app/controllers/RequestOrderController.asp
index 6cb2194..a176e0c 100644
--- a/app/controllers/RequestOrderController.asp
+++ b/app/controllers/RequestOrderController.asp
@@ -5,7 +5,7 @@ Class RequestOrderController_Class
 
     Private Sub Class_Initialize()
         m_useLayout = True
-        m_title = "Request an Order"
+        m_title = "Start an Order"
     End Sub
 
     Public Property Get useLayout
diff --git a/app/models/OrderMailer.asp b/app/models/OrderMailer.asp
index 546389d..c5b76a4 100644
--- a/app/models/OrderMailer.asp
+++ b/app/models/OrderMailer.asp
@@ -84,7 +84,8 @@ Class OrderMailer_Class
         html = html & EmailSection("Contact Information", _
             EmailRow("Contact Name", model.ContactName) & _
             EmailRow("Municipality", model.Municipality) & _
-            EmailRow("Phone", model.Phone))
+            EmailRow("Phone", model.Phone) & _
+            EmailRow("Email", order("Email")))
 
         If IsTrue(model.PurpleWantsQuote) Then
             html = html & EmailSection("Purple Ballot Envelopes", _
diff --git a/app/views/Home/index.asp b/app/views/Home/index.asp
index 00e0a04..5c65de4 100644
--- a/app/views/Home/index.asp
+++ b/app/views/Home/index.asp
@@ -1,4 +1,14 @@
-<section class="hero" style="padding: 48px 0; border-radius: var(--radius-lg); overflow: hidden;">
+<section id="request-order" class="cta-section" style="padding: 40px 0;">
+  <div class="cta-card">
+    <div>
+      <span class="eyebrow">Ready to get started?</span>
+      <h2>Click Start an order and we'll email you a secure link to continue.</h2>
+    </div>
+    <a class="button button-light" href="<%= H(Routes().AppURL & "request-order") %>">Start an order</a>
+  </div>
+</section>
+
+<section class="hero" style="padding: 48px 0; border-radius: var(--radius-lg); overflow: hidden;">
   <div class="hero-grid" style="gap: 40px;">
     <div class="hero-copy">
       <span class="eyebrow">Election mail production made simple</span>
@@ -47,16 +57,6 @@
   </div>
 </section>
 
-<section id="request-order" class="cta-section" style="padding: 40px 0;">
-  <div class="cta-card">
-    <div>
-      <span class="eyebrow">Ready to get started?</span>
-      <h2>Request an order and we'll email you a secure link to continue.</h2>
-    </div>
-    <a class="button button-light" href="<%= H(Routes().AppURL & "request-order") %>">Request an order</a>
-  </div>
-</section>
-
 <section id="services" style="padding: 48px 0;">
   <div class="section-heading">
     <span class="eyebrow">Complete production support</span>
diff --git a/app/views/Order/continue.asp b/app/views/Order/continue.asp
index 7bbd7e9..7fbe5c5 100644
--- a/app/views/Order/continue.asp
+++ b/app/views/Order/continue.asp
@@ -72,7 +72,7 @@
     completeText: "Submit Order",
     checkErrorsMode: "onNextPage",
     clearInvisibleValues: "onHidden",
-    completedHtml: "<h3>Thank you for submitting your order.</h3>",
+    completedHtml: "<h3>Thanks! We've received your submission. A KCI representative will be in touch in the next 48 hours. If you don't see anything in your inbox, be sure to check your spam.</h3>",
     pages: [
       {
         name: "contact",
@@ -473,7 +473,9 @@
       })
       .then(function (result) {
         if (result.ok && result.body && result.body.success) {
-          window.location.href = "<%= H(Routes().AppURL) %>";
+          setTimeout(function () {
+            window.location.href = "<%= H(Routes().AppURL) %>";
+          }, 30000);
         } else {
           alert((result.body && result.body.error) || "Something went wrong submitting your order. Please try again.");
         }
diff --git a/app/views/RequestOrder/index.asp b/app/views/RequestOrder/index.asp
index 15a7bde..9b0952d 100644
--- a/app/views/RequestOrder/index.asp
+++ b/app/views/RequestOrder/index.asp
@@ -2,7 +2,7 @@
   <div class="form-panel">
     <div class="section-heading form-section">
       <span class="eyebrow">Start your order</span>
-      <h1>Request an order</h1>
+      <h1>Start an order</h1>
       <p>
         Enter your email address and jurisdiction number below. We'll email you a
         secure link to continue your order.
@@ -26,7 +26,7 @@
 
       <div class="cf-turnstile" style="margin-bottom: 24px;" data-sitekey="<%= H(turnstileSiteKey) %>"></div>
 
-      <button type="submit" class="button button-primary">Request order</button>
+      <button type="submit" class="button button-primary">Start order</button>
     </form>
   </div>
 </section>