For example, it may be more appropriate to ask a person their understanding of their situation, before asking directly if they have specific views, beliefs or religious needs which may impact their care. 1.6.1 Access to specialist spiritual care services requires good written material with clear verbal back up, and a process for ensuring that information concerning the nature of the service is given to service users at the right time. This needs to take place not only during the admission procedure, or on first accessing care, but also regularly reviewed with the individual during their on-going care. Balancing one’s personal needs&nbsp